Look, if you've got a 5-year-old who still believes, this app can create genuine magic. Parents who've used it for years swear by those captured reactions—the wide eyes, the gasps, the pure wonder of hearing Santa say their name.

But let's be real: that 1.6 Trustpilot score is screaming "billing problems" or "subscription trap" or "customer service black hole." The App Store reviews are glowing, but Trustpilot tells a different story, and that's where people go when they're angry about charges.

This is also the definition of a one-trick pony. You'll use it in December, maybe check it once in November to set things up, and then it's digital deadweight for 11 months. The free version likely teases just enough to make your kid want the premium features, and then you're in for $20-40 for a month of Santa content.

If you're already all-in on the Santa thing and want to create some memorable moments, go for it—just read those terms of service carefully and set a calendar reminder to cancel any subscriptions. But if you're on the fence about whether it's worth it, the answer is probably no. There are free ways to keep the magic alive that don't come with mysterious charges in January.